As of 5th November 2019, where am I required to travel on with my Electronic Scooter?

Electric scooters is banned from footpaths in Singapore from Tuesday (Nov 5), Senior Minister of State for Transport Lam Pin Min announced in Parliament on Monday.

Now riders of PMD in Singapore are expected to travel only PCN (Park Connectors) and Cycling Paths. Click [here] to see where are the PCN(s) in Singapore for riders to utilise.

What is the fastest way to get my Singpass as I am purchasing my eScooter later in the day?

All electronic scooters are required by law to be registered as soon as it gets used in Singapore. If you are planning to purchase your scooter as soon as possible, kindly drop by any nearest SingPost counter (available in most Community Center) to get your Singpass instantly before making the trip down to our showroom for your purchase.

Nearest locations available:

  • Kim Seng CC (Singapore 169640, approx. 12min walk)
  • Tiong Bahru CC (Singapore 169715, approx. 22min walk)
  • Tanjong Pagar CC (Singapore 089774, 45min walk)
How do I register my electric scooter with LTA?

All existing electric scooters being used in Singapore must be registered with the LTA by 30 June 2019. Only registered scooters can be ridden from 1 July 2019.

You can register your escooter at the following LTA website. Be sure to read "Helpful Notes" below.


Helpful Notes:

  • Click on "Register E-scooter" on the above website to register.
  • You will need your Singpass or CorpPass password to login. If you are a foreigner without Singpass or CorpPass, you can do it in person at a Singpost branch.
  • "Make" refers to the brand of the scooter.
  • If the scooter does not have UL2272 safety certification, leave the safety certification checkbox unticked.
  • Once you complete the registration and receive the Registration Mark number, you can use it to make the Identification Mark sticker.
How can I get the Identification Mark Sticker?

Electric scooters being ridden in Singapore must bear an Identification Mark sticker and a Registration Mark sticker from 1 July 2019.

Once you have completed the registration of your electric scooter on the LTA website, you will be issued with a Registration Mark number. LTA will also issue you with a Registration Mark sticker.

Then you have to make an Identification Mark sticker (that looks like a car license number plate) which bears the same number as the Registration Mark. We can make this sticker for you.

Purchase the Identification Mark Sticker here.

How do I check if my scooter is UL2272 certified?

As of January 2019, The vast majority of electric scooters in the market do not have this certification.

If your scooter has it, it will bear one of the following marks. Otherwise, it does not have this certification.

Image: LTA

Why have I been sold a scooter without the UL2272 certification?

The Land Transport Authority of Singapore (LTA) has announced the adoption of the UL2272 as required standard for electric scooters in Singapore from year 2021.

Singapore is the only country in the world which is known to require this standard for electric scooters. 

At the time of the announcement, the vast majority of electric scooters in the market do not have this certification. Electric scooter retailers in Singapore can continue to sell non UL2272-certified electric scooters until 30 June 2019.

My electric scooter is not UL2272 certified, can I still register it?

Yes, you can, but only until 30 June 2019. After this date, only scooters with the UL2272 certification can be registered. That means if you miss this dateline to register, you cannot register and hence cannot ride your non-certified scooter anymore.

During registration on the LTA website. Leave the "CERTIFICATION" checkbox unticked. You can then complete the registration.

How do I select an E-Scooter that is suitable for me?

Most 2 important thing to consider is the distance you want to travel AND the type of commute you will be doing. Legally, all e-scooters regardless of the power output of the motor, are all speed limited to 25km/h.

As a rule of thumb, light and portable e-scooters sacrifice the comfort, power (for slope climbing) and safety aspects whereas powerful and comfortable escooters are generally around 15 kg or more and hence, not as portable. Here are some pointers:

Light and Portable (under 12kg)

  • Inokim Mini 2, ETWOW Booster Plus/V

Balanced (12-15kg)

Rugged (>15kg)

The above is just a guide and not meant to be comprehensive.

An important word of advice is to beware of cheap imitations or grey/black market products which are very prevalent nowadays. They look and feel like the original product but break down after a few months of riding. Here are 5 tips on how to tell apart a fake and original product.

Are e-scooters legal?

The use of e-scooters are legal but their use is typically restricted to certain areas. Scooters are in general not allowed on public roads, unlike bicycles. Do check with your local authorities with regards to the allowable areas for the use of e-scooters. Customers are encouraged to comply with the local Road Traffic Act while riding e-scooters.

Use of helmets and headlights while riding is NOT mandatory but strongly encouraged. We highly recommend you view the video to ensure your own safety before starting on your first ride. The Active Mobility Advisory Panel was commissioned in July 2015 to develop a clear and consistent set of rules and a code of conduct for the safe and harmonious use of paths.

The Panel is led by Parliamentary Secretary A/Professor Muhammad Faishal Ibrahim, and has 14 members representing many key stakeholders, such as seniors, youth, cyclists, motorists, users of Personal Mobility Devices.

The Government has accepted in full the Recommendations on Rules and Code of Conduct for Cycling and the Use of Personal Mobility Devices (PMDs), submitted by the Active Mobility Advisory Panel on 17 March 2016.

What is UL2272?

UL2272 is a safety certification for electrical and fire safety, issued by UL, an independent company based in the USA.

In September 2018, the Land Transport Authority (LTA) of Singapore announced that electric scooters and personal mobility devices sold from July 2019 onward must comply with the UL2272 standard. At the time of this announcement, the vast majority of electric scooter brands in Singapore (and the world) are not UL2272 certified.

Riders in Singapore who own uncertified devices can continue to use them until the end of 2020. From 2021, only certified devices can be used legally.

What is covered under the 6-months / 1-year limited factory warranty?

Warranted components include Hub motor, Battery, Controller, Throttle and battery indicator unit, Charger unit and all other electrical wiring and components. Consumables such as fuses, brake pads, brake calipers, braking disc, tires, tube, brake cable, bearings are not covered under the limited warranty.

In addition, we work with NTUC Income to provide an electric scooter insurance plan for our customers. This personal mobility insurance plan includes medical, personal injury and personal liability coverage.

Find out more at https://www.income.com.sg/insurance/home-lifestyle-insurance/personal-mobility-guard. Please refer to the warranty card given during purchase.

Do I need to service or maintain my e-scooter?

In general, we recommend a service schedule of every 3-6 months depending on how often you utilize your electric scooter i.e. 3 months if you use it every day and 6 months if you use it irregularly.

There is a nominal service fee of $45 for a general service which includes cleaning up your tires, bearings, tuning your brakes and tightening up the folding and steering mechanisms.

How does the Inokim compare to other scooter brands like the GoPed and Electric Razor scooters?

The Inokim outperforms all other leading electric scooters on the market including the Zoom Air 2 and I-MAX. The Inokim was conceived based on human-centered design principles. The chief designer of the Inokim, Nimrod Sapir, an award-winning Israeli industrial designer wanted to design an electric vehicle that is small enough to fit into a bag and sturdy enough to be used by adults on rough roads.

The current Inokim encapsulates all the design features that is both fit for use in an urban environment while maintaining its roadworthiness. The ride comfort is very apparent in the Inokim’s 10″ pneumatic tires that enables you to ride over small curbs and potholes with ease.

Aesthetically, it is pleasing to the eye which makes it a head-turner on the streets. As compared to the Go-Ped which has excellent built-in engineering features, it is on par in terms of engineering and battery technology but more value for money. Against the Razor, it's like comparing a toy car to a roadworthy vehicle.

The Razor’s specifications in weight, range, battery technology are underwhelming when compared against the Inokim. The Razor is good as a neighborhood get around toy vehicle, but for city commute, the Inokim has the specs to get you there safe and sound. For more details on e-scooters, please visit the Singapore Electric Scooter blog.

What is the Falcon PEV Satisfaction Guarantee Program?

Falcon PEV gives all customers a 100% customer satisfaction guarantee. We protect customers from making impulse purchases by implementing a reasonable rental program that allows potential customers to try our range of Electric Scooter before purchasing. The customer simply has to put down a security deposit which will be refunded upon the end of the trial program.

The cost for the trial is 35 SGD per unit per day with a $200 safety deposit. If you are interested in our rental program, please sign up here. The trial is subject to availability of demo units. Please email sales@falconpev.com.sg to arrange. On top of that, Falcon PEV also gives all customers a 1-year LIMITED warranty on manufacturing defects and coverage on electrical parts including the battery.

Customers can directly process the claim with Falcon PEV and Falcon will replace any defective parts promptly. Our warranty is an in-house warranty which means that any cost of shipment of parts shall be covered by the buyer. For details terms and conditions, please read our warranty terms and conditions here.

At Falcon PEV, we like to empower our customers to do their own easy maintenance. So, we have come up with a series of instructional videos for our customers to DIY on our youtube channel. We encourage you to subscribe to our channel to learn more about our new videos.

What is the weight limit on each of the e-scooters?

Inokim Quick 3 - 130Kg

Inokim Light / Light 2 / Dyu - 100Kg

Zoom Air / ZERO / E-TWOW - 100Kg

i-Max Q3/T3/T3+/S1+ - 100Kg

The Dualtron is our most rugged model and can take a load of up to 180 kg due to its ultra heavy frame with dual suspension.

Do we ship internationally?

In general, we are able to ship most of our electric scooters globally. These places include North America, Europe, Southeast Asia and Australia.

To find out how much it cost, simply checkout the item and the shipping costs will be calculated based on your address. Please note that import duties, local taxes and other local charges are not included in the item price.

For other countries outside of the mentioned regions, Please contact us at sales@falconpev.com.sg for shipping costs before purchase.

What are the available modes of payment?

Available modes of payment:

1) Cash


3) Credit Card (Visa/Master/Amex)

Falcon PEV has 6 or 12 months 0% Installment plans available for Citibank, POSB/DBS Credit Card holders only available at our main showroom

Look out for updates as other payment options will be made available soon.

Are there special deals for delivery courier riders?

Yes. We support the work of delivery courier riders with special offers from time to time. If you ride for Deliveroo, Grab Food, UberEats, Food Panda or other courier services, you are eligible for special courier discounts. See the discounts here.

Any electric scooter trade-in program for old/faulty scooters?

Bring your electric scooter(selected models only) to our showroom for a free inspection and get an immediate credit towards the purchase of a new electric scooter with a 1 year factory warranty.

Trade-in Value will be assessed based on 

  • mileage
  • condition
  • age of eScooter
  • etc...