We are the official repair and service center and dealers for INOKIM – MYWAY – ZoomAir2 – Hoverboard, Ninebot and many more!
Service Center & Repair Services
Our in-store service center is staffed with a team of well-trained service engineers with a fully-stocked service center. Our parts are all original manufacturer parts. With us, you know you’ll have nothing to worry about with regards to after-sales service and repair.
As a company that has been in operation for over 6 years, you can be assured that you are receiving the best and most experienced service available.
Value added services
- 1-for-1 exchange within 1 month of purchase if the product sold is defective*.
- FREE loan units to take home if our service jobs are estimated to take 3 days or more.
- FREE brake tuning for all our customers
- 1 year limited warranty from date of purchase
On-Site Servicing Available
Have an issue with your scooter purchased from us but too busy to bring it down yourself?
Fret not. You can request for our on-demand on-location servicing, our service engineers will come to you and help with your issues. Falcon PEV runs a fleet of service vans to meet your e-scooter servicing needs!
On-Site servicing is available at $55 (excl. parts) for the following:
– Flat Tire Changing or Puncture Repair
– Repairing or tuning Brakes
– Various repair jobs
Other services available include:
One way delivery or collection service: $40
Two way delivery & collection service: $75
To utilize this service, please book here:
Professional Help When You Need It
Our team is ready to provide support when you need it.
Have questions about the upkeep or want to repair your scooter yourself?
We have a YouTube channel where we explain the basics of electric scooters, and videos explaining how you can repair the scooters on your own.
Our YouTube Channel: http://bit.ly/1SJydko